Delivery Policy
Shipping Options
At Oil & Gaz, we are committed to ensuring that your orders are delivered promptly and efficiently. We offer the following shipping option:
Standard Shipping: Available for all domestic and international orders. Delivery times and costs vary based on your location.
Processing Time
Orders are typically processed within 1-2 business days. Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Shipping Rates
Shipping rates are calculated based on the destination and the weight of your order. The total shipping cost will be displayed at checkout before you complete your purchase.
International Shipping
We proudly offer international shipping. Please note that international orders may be subject to customs fees, import taxes, and duties, which are the responsibility of the customer. Delivery times for international orders may vary depending on the destination country’s customs procedures.
Tracking Your Order
To track your order, please contact us via the website chat and provide your order number. Our customer service team will assist you with tracking information and updates on your shipment’s status.
Delivery Timeframes
- Standard Shipping: Estimated delivery within 5-10 business days for domestic orders.
- International Shipping: Estimated delivery within 10-20 business days, depending on the destination.
Please note that delivery times are estimates and may vary due to external factors such as weather conditions, customs delays, and carrier issues.
Delayed or Lost Orders
If your order is delayed or appears to be lost, please contact our customer service team for assistance. We will work with the carrier to resolve the issue and ensure your order reaches you as quickly as possible.